828-252-4036 info@am-solutions.us

Workscope

The workscope is a collaborative document. Part of it is written by you. Most of it is written by us.

Workscope: a written document that explains:

(1) what is expected,
(2) what it will cost,
(3) when will it be delivered,
(4) how training and support will be achieved and
(5) how much the training and support will cost.

Your objective

You might write: I want an app that is available to my customers anytime
so they can look up the status of the all their service work we have in our shop.

Or, you might write: I want an app that is a shopping cart so customers can order
my stuff online.

The benefits you expect

You might write: I expect my customers will use my online system and
that will mean I don’t need as many reps to answer the phone.

Or, you might write: if people buy my stuff online, I won’t need another
location, or even better, I’ll sell more stuff without having to hire more
sales people.

The completion time you expect

You may say, I need this on November 1 before my biggest
competitor gets ahead of me.

Then, we have research to do, including asking you a lot of questions.

Some of them will be technical and you’ll need to connect us, for example, to your technical people and/or key vendors who supply components of your infrastructure.

We prepare a custom checklist for every project, every client.

We’ll help you through it. Actually, that’s part of our responsibility to get the workscope completed. It can be tedious. But, be patient. A well done workscope will save you a lot of money, and down the road, a lot of time.

Get more details. Arrange a demo.

Please ping us with the Contact Us form.  Call or email us. We look forward to hearing from you.

Companies in our portfolio.

Parker Hannifin

First Citizens

Peoples Bank

Togar Rugs

Volvo

 

United National

Altapass

BSA Coalition

Arc Agency

Capstone Bank

 

Volvo

NC Bankers

Earth Soft

Great State

Bank of Asheville

 

What our clients say:

A&M built our first online account opening system in 2008. They’ve made consistent improvements in the program and have been most responsive to our needs. We’re happy with the 99% uptime performance as well.

Community Bank SVP Retail Banking Division

I’m not going to lie.  Originally, these people made me and my core processing provider nervous.  But it turns out they knew what they were doing and even our core provider has no complaints.  I also hasten to add their stuff never causes problems.  It just works.

 

Community Bank IT Manager

These guys did a careful, thoughtful workscope and delivered exactly what they promised, when they said and slightly under budget. We asked for a complex search process and it works exactly as we wanted. The system has been running for more than 5 years and except for maintenance, it is always up.

Trade Association Member Services Manager

A&M built our online parts spec system. It worked from day one and has not only saved us countless hours of customer inquiries but has been a home run with our customers and distributors. We rarely need maintenance, but when we do, the A&M people are on it. We get service in hours, days.

Manufacturing Company USA Retail Product Manager

We started building connectivity systems before there was an internet and, yes, it was harder back then.

It started with a marketing problem that needed a technology solution. We couldn’t find one the client could afford, so we built our own. And, one thing led to another, and pretty soon we had a real line of business. 

Typical Use Cases

Banking Online Account Opening

Banking Online Book to Core Systems

Board of Directors Portal

Online Parts Spec Lookup

Online Parts and Service Status

Online Association Membership Database

Visual Basic Spread Sheets for MS Excel

Development Tools

Application are built with state of the art tools and modules. We keep them up-to-date with best practice upgrades. As time goes by, and your needs change, our development tools ensure that only a minimum of effort will necessary for upgrades.

 

Data Security

All our systems store data behind defense in depth firewalls. Data in transit or in use is encrypted and tokenized.