The workscope is a collaborative document. Part of it is written by you. Most of it is written by us.
Workscope: a written document that explains:
(1) what is expected,
(2) what it will cost,
(3) when will it be delivered,
(4) how training and support will be achieved and
(5) how much the training and support will cost.
You might write: I want an app that is available to my customers anytime
so they can look up the status of the all their service work we have in our shop.
Or, you might write: I want an app that is a shopping cart so customers can order
my stuff online.
The benefits you expect
You might write: I expect my customers will use my online system and
that will mean I don’t need as many reps to answer the phone.
Or, you might write: if people buy my stuff online, I won’t need another
location, or even better, I’ll sell more stuff without having to hire more
The completion time you expect
You may say, I need this on November 1 before my biggest
competitor gets ahead of me.
Then, we have research to do, including asking you a lot of questions.
Some of them will be technical and you’ll need to connect us, for example, to your technical people and/or key vendors who supply components of your infrastructure.
We prepare a custom checklist for every project, every client.
We’ll help you through it. Actually, that’s part of our responsibility to get the workscope completed. It can be tedious. But, be patient. A well done workscope will save you a lot of money, and down the road, a lot of time.
Get more details. Arrange a demo.
Please ping us with the Contact Us form. Call or email us. We look forward to hearing from you.
Companies in our portfolio.
Bank of Asheville
What our clients say:
A&M built our first online account opening system in 2008. They’ve made consistent improvements in the program and have been most responsive to our needs. We’re happy with the 99% uptime performance as well.
I’m not going to lie. Originally, these people made me and my core processing provider nervous. But it turns out they knew what they were doing and even our core provider has no complaints. I also hasten to add their stuff never causes problems. It just works.
These guys did a careful, thoughtful workscope and delivered exactly what they promised, when they said and slightly under budget. We asked for a complex search process and it works exactly as we wanted. The system has been running for more than 5 years and except for maintenance, it is always up.
A&M built our online parts spec system. It worked from day one and has not only saved us countless hours of customer inquiries but has been a home run with our customers and distributors. We rarely need maintenance, but when we do, the A&M people are on it. We get service in hours, days.
We started building connectivity systems before there was an internet and, yes, it was harder back then.
It started with a marketing problem that needed a technology solution. We couldn’t find one the client could afford, so we built our own. And, one thing led to another, and pretty soon we had a real line of business.
Typical Use Cases
Banking Online Account Opening
Banking Online Book to Core Systems
Board of Directors Portal
Online Parts Spec Lookup
Online Parts and Service Status
Online Association Membership Database
Visual Basic Spread Sheets for MS Excel
Application are built with state of the art tools and modules. We keep them up-to-date with best practice upgrades. As time goes by, and your needs change, our development tools ensure that only a minimum of effort will necessary for upgrades.
All our systems store data behind defense in depth firewalls. Data in transit or in use is encrypted and tokenized.